Ottumwa Strategic Plan

Ottumwa Strategic Plan


City of Ottumwa


24,550 population

Ottumwa Strategic Plan

Ottumwa, Iowa


During the process of updating Ottumwa’s Comprehensive Plan, it became clear that the City could benefit from a facilitated discussion about its future vision and creation of a strategic plan.

The City expanded Confluence’s services to incorporate the facilitation of a Strategic Planning process. When completed, the resulting “Game Plan” will guide decision-making and prioritize resource allocation. To create a plan that instilled ownership at all levels of city government, Confluence facilitated two half-day workshops, one with City departmental leaders and a subsequent workshop with City Council members.

The first workshop focused on City staff self-assessing what’s going well and what areas need improvement. This conversation identified a number of areas within the city government that need to be improved in order to truly meet the needs of the community. It also reminded participants of the many things that instill great pride in them and in their work. The second workshop engaged City Council members in the process of reconciling areas of concern raised by staff and identifying long and short-term community goals.

With leadership and facilitation by our team, the Game Plan model required City Council members to evaluate and prioritize initiatives most important to undertake in the upcoming calendar year.